Dear Diary

Dear Diary: The man from Porlock

Dear Diary,

Isn’t it funny how something that happens soon after you log into SL can colour your whole session inworld? I just had to log off and put Fleetwood Mac’s Albatross  (my bulletproof blood pressure-lowering song) on my mp3 player, because of a baaaaad login session.

I went inworld to try and put together a new look for the blog. I dropped a fair few L$ at Skin Fair yesterday and was going to blog some of the items I’d bought. Dance music blasting through headphones, I logged in… to find a customer query waiting for me. A slightly-odd one, but one I could satisfy in a few minutes nonetheless. I dealt with it, set the custom item out for sale in a special skybox away from the main store, sent the (offline) customer an IM with the SLurl and set to work stripping off and trying on new purchases in my photoshoot area.

The minimap alerted me to the fact that the customer had logged on and arrived in the sim, but no purchase came through. Ten minutes later, with me halfway through putting together an outfit (having unboxed items that were already in boxes within boxes – grrrr!) the IM came through: “I’m here, but I can’t find it.”

I realised he’d got caught in the fixed landing point we’d had to install at HASRA for the Destination Guide, so I apologised, explained about the landing point, and told him to take the teleport again. He was an old avatar with a legacy name, so I figured he knew that taking a teleport a second time while still in the sim would override a fixed landing point with routing anywhere.

Nope. He disappeared off the minimap and then reappeared about five minutes later in the same place.

Okay, it was going to be one of those  transactions. The only way I was going to get him to the skybox would be to teleport him there myself, so I changed out of my half-finished outfit (without saving it) and teleported to the skybox. I then sent him a direct TP offer.

No reply.

Five minutes went by.

I asked if he got the teleport offer.

Five more minutes went by.

I teleported direct to him. He was standing at the landing point, so I rezzed the purchase box right in front of him, sized up so he couldn’t miss it.

“Ignore that teleport offer,” I said in IM. “I’m right behind you now and I’ve rezzed the purchase box in front of you.”

No answer. He was clearly AFK.

FINALLY, he turned around. “Hi.”

*deep breath*

“Hi there. It’s right behind you.”

“Is it [what he wanted]?”

“Yes, it is.”

Another couple of minutes went by, and finally he purchased them.

After he’d left, I deleted the purchase box and went back up to my photoshoot skybox. Once again, I started stripping off the outfit and trying to remember what I’d been haflway through wearing before the customer had called me away.

Half an hour later, I gave up. Nothing was going right. I tried this jacket and those pants. Nope. How about that earring? Ugh, no. That makeup doesn’t go with this skin, and why the hell did I buy those shoes?! AAAAAARRRRRRRRRRGHHHHHHH!

I changed back into another outfit and logged off. That customer transaction had set the tone for my login session, and the tone was sheer frustration.

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2 thoughts on “Dear Diary: The man from Porlock
  1. Hi, Skell.

    SIGH… I get that experience and feel sad you had that happen. I sometimes wonder what people are thinking when they are dealing with transactions in-world. Truly, it is not that different than RL transactions – and attention is needed. No merchant wants to wait around whilst an erstwhile customer dilly-dallies. I ought to know, because I am an INFAMOUS dilly-dallier! But, when have business to conduct, I like to take care of it – toute de suite – because both my time and the merchant’s time are valuable. Besides, when someone creates something I really want, I cannot help but respect that creator’s time. I want them making some more cool stuff for me to purchase!

    I hope you got some rest and came back refreshed! I guess we just have to keep going!

    M

    1. Bless you, thanks! <3

      I get that things happen in RL to distract us, and often at the most inopportune moments. This, though, was an odd transaction right from the start, beginning with what exactly it was that he wanted and going through to the whole AFK/distracted thing.

      I'm used to logging on to customer queries, so that's never a problem (unless, of course, they're the kind whose idea of customer service is expecting me to happily respond to demands and rudeness), and the custom order didn't take long to carry out. Maybe he caught me on a bad day, I don't know. But when I ask a creator if they can do something especially for me I make damn sure that I'm there and giving my full attention when they respond, because I'm the one who pulled them away from whatever else they were doing.

      Ah well. For all I know he was distracted by multiple IMs from the ladies, especially considering what he wanted was 50 x mod/transfer copies of my 1-prim love letters item ;-)

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